Terms & Conditions

Last Updated: June 2026

Welcome to YesPets

Welcome to YesPets. These Terms and Conditions govern your use of the YesPets website and any services provided through the platform.

By accessing or using YesPets, you agree to comply with these Terms and Conditions. If you do not agree with these terms, you should not use the platform.

YesPets is an online marketplace designed to connect renters seeking pet-friendly accommodation with landlords, letting agents and property managers throughout the United Kingdom.

Using YesPets

To use YesPets, you must be at least 18 years old.

You agree to provide accurate, current and complete information when creating an account, submitting enquiries or publishing property listings.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or misuse the platform.

Property Listings

Landlords, letting agents and property managers are responsible for ensuring that all information published on YesPets is accurate, complete and up to date.

Listings must not contain:

• False or misleading information
• Discriminatory language
• Unlawful content
• Copyrighted content without permission
• Fraudulent offers

By submitting a property listing, you confirm that you have the authority to advertise the property and grant YesPets permission to display the listing and associated content on the platform.

We reserve the right to edit, reject or remove listings that breach these Terms and Conditions.

Pet-Friendly Accommodation

YesPets focuses on promoting accommodation that may be suitable for pet owners.

However, YesPets does not independently verify every pet policy advertised on the platform.

Acceptance of pets remains subject to:

• The landlord's approval
• The tenancy agreement
• Building regulations
• Lease restrictions
• Insurance requirements
• Any other conditions imposed by the property owner or managing agent

Renters should always confirm pet-related requirements directly with the advertiser before entering into any tenancy agreement.

Property Enquiries

Renters may contact landlords and letting agents through the contact details or enquiry forms provided on the platform.

By using these features, you agree to:

• Communicate respectfully
• Provide accurate information
• Avoid spam or unsolicited marketing
• Refrain from abusive, threatening or unlawful behaviour

Misuse of communication features may result in account suspension or removal from the platform.

Fees and Paid Services

YesPets may offer paid services including featured listings, premium advertisements and promotional packages.

All fees displayed on the platform are shown in Pounds Sterling unless otherwise stated.

Payment for paid services must be made in accordance with the terms displayed at the time of purchase.

Unless required by law, fees paid for advertising services are non-refundable once the service has been activated.

YesPets reserves the right to amend pricing, package features and promotional offers at any time.

Intellectual Property

All website content, branding, logos, graphics, design elements, text and software associated with YesPets remain the property of YesPets or its licensors.

You may not copy, reproduce, modify, distribute or exploit any part of the platform without prior written permission.

By uploading content to YesPets, you grant us a non-exclusive licence to display, reproduce and distribute that content for the purpose of operating and promoting the platform.

Prohibited Activities

You agree not to:

• Use the platform for unlawful purposes
• Publish false or misleading information
• Upload malicious software or harmful code
• Attempt to gain unauthorised access to systems or accounts
• Interfere with website functionality
• Harvest user information without consent
• Impersonate another person or organisation

Any breach of these terms may result in immediate suspension or removal from the platform.

Third-Party Services

The website may contain links to third-party websites, services or resources.

YesPets does not control or endorse third-party websites and accepts no responsibility for their content, availability or practices.

Any dealings with third parties are solely between you and the relevant provider.

Disclaimer

YesPets operates as an advertising and property discovery platform.

We do not:

• Own listed properties
• Manage listed properties
• Conduct property inspections
• Verify every listing
• Act as a letting agent
• Act as a party to tenancy agreements

Users are responsible for carrying out their own due diligence before entering into any tenancy, payment arrangement or property-related agreement.

Limitation of Liability

To the fullest extent permitted by law, YesPets shall not be liable for:

• Inaccurate listing information
• Property condition disputes
• Landlord or tenant decisions
• Failed tenancy applications
• Loss of business opportunities
• Loss of profits
• Indirect or consequential losses

Nothing in these Terms and Conditions excludes liability that cannot legally be excluded under the laws of England and Wales.

Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will become effective when published on this website.

Your continued use of the platform following publication of revised terms constitutes acceptance of those changes.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of the platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us using the contact information provided on the YesPets website.

We will make reasonable efforts to respond to enquiries promptly and professionally.